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Basri No topics

Answers recently replied by Basri

replied the topic Software update Android created by ChessKing

Hi @ChessKing
the reason is mostly that the version you have installed is incompatible with the one you are trying to install.
where are you trying to install your update from?
if it is not google play store then that's it, the site you trying to download from has corrupted apps and you better stop downloading for it
and if you're using google play, then it's mostly because the version you have on your phone is the one which you downloaded from an external site, in that case, you have to find a version which is compatible with yours (you might find it on the site you downloaded your old one from) or you'd have to uninstall the app (which is the case usually, unfortunately)

there's still a small possibility that if both the version you have on your device and the update are both from google play then it's not your fault but the developer, leave a review with your device's information (what phone you got and what android version you're using) and the developer team will solve the problem

1417 days ago
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