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Questions recently asked by WiseCleaner_admin

Wise Folder Hider 4 Giveaway
566 days ago, last commented by AAA1992
6
Wise Folder Hider Pro Giveaway Event
835 days ago, last commented by hollis
1
Wise Care 365 Pro Giveaway Event
856 days ago, last commented by braz68
58
What is your favorite section of Euask?5
916 days ago, last commented by abdelrahman
13
Feedback about Windows 10 & WiseCleaner Products incompatible.
1006 days ago, last commented by harpo01
4
Any suggestions of changing a new title for Euask?REWARD $10
1072 days ago, last commented by abusnich
58
OneDrive, Dropbox, Google Drive, Box and iCloud, which is your favorite?5
1113 days ago, last commented by 26011995
17
Would you like to teach or learn a foreign language? Which one?
1108 days ago, last commented by River
22
Do you know how to downgrade from Windows 10 to an older versionREWARD $4
1119 days ago, last commented by milmil
13
Intel(R) Ethernet Connection I218-LM√ answered
1408 days ago
7
Windows Update Error Code 80072F78, 80090305, or 8009033F√ answered
1427 days ago
6
Windows Update Error Code 80004002√ answered
1427 days ago
6
Windows Update Error Code 80246007√ answered
1427 days ago
8
Windows Update Error Code 80070003√ answered
1427 days ago
3
Windows Update Error Code 80070002√ answered
1427 days ago, last commented by josh92
3
Windows Update Error Code 8024200D√ answered
1427 days ago
4
Windows Update Error Code 800B0100√ answered
1427 days ago, last commented by ScarXL
3
Windows Update Error Code 80070005√ answered
1427 days ago, last commented by nvsoftwares
3

Answers recently replied by WiseCleaner_admin

replied the topic Trouve plus ma clés created by stephanebooby

Please send your problem to support@wisecleaner.com

34 minutes ago
replied the topic Registration???????? created by tcrw2

Which product?

3 days ago
replied the topic What was that ? Just I login. created by chubuf4

Thanks for your feedback.
Don't worry about it, we will fix it soon.

29 days ago
replied the topic Protect my passwords from wise created by johndouglas

1, If you don't know the meaning of Cache, cookies and so on, just use default settings, do not change the status.
If you tick a item means you want to remove/clean it.
Do not tick "Saved Password" and "Cookies" unless you real want to clean it.
2, Wise Registry Cleaner cannot affect browser saved passwords, but I recommend you just use default settings.
3, Registered user means Paid user, both wise registry cleaner and wise care 365 have Pro version.

41 days ago
replied the topic Protect my passwords from wise created by johndouglas

Any of wisecleaner product won't clean browser password automatically unless you choose it.
Privacy Eraser just remove browsing history (recent opened files, images, and so on). and it is only for registered user.
In Common Cleaner, browser saved password is unchecked by default.

42 days ago
replied the topic My protection i got is not created by josekinta

Please tell us more details about your problem.
Which product? What is the error message?

42 days ago
replied the topic Wise Care Anti Malware Exclusion List Not Working created by njrich

@njrich Which version did you use? I did some tests using v2.15, it work ed well. If I restore a file from quarantine list, wise anti malware add it to trust list automatically, and don't alarm it again.
If you can, please send me the file that wise anti malware always detect it as threat even though you added it in trust list.

43 days ago
replied the topic Wise Care Anti Malware Exclusion List Not Working created by njrich

Can you tell me the name of the program? we need to test it.
Thanks.

45 days ago
replied the topic Software Paths Not Cleaned with Wise Registry created by learningmore

Click a item you want to check, it will display more details.
By the way, wise registry cleaner can auto backup registry before you fix them.

49 days ago
replied the topic Software Paths Not Cleaned with Wise Registry created by learningmore

Please make sure these 181 items have been selected before you click Fix button.

50 days ago
replied the topic Giveaway setup not working created by alidarkstone

@alidarkstone
1, Giveaway website will rebuild the installation file, you need to install it on available date, else you cannot run the installation file any more.
2, As you see in PCProfessionale.html, it is end.

52 days ago
replied the topic Starting the Engine of Wise Anti-Malware created by tavi_i_tonica

Please send C:\Program Files\Wise\Wise Anti Malware\svr.log to us

55 days ago
replied the topic I didn't receive reward from Euask created by Aguru

Sorry for it.
We may missed your message.
Please check your account.

58 days ago
replied the topic Where did Wise Care 365 Pro Go??? created by 7pharman

Hi, there are 2 possible reasons can cause this problem after auto-update.

1, Real-time backup program protect wise care 365 folder, cause auto-update failed. E.g., carbonite backup.

If you have similar program/services, please temporary disable backup, then run wise care 365 and update to the latest.

2, other security programs erroneous delete wise care 365 file. Generally it will pop up a message to let you know it.

You can reinstall wise care 365 to fix this problem.

61 days ago
replied the topic Wise Anti Malware Pro created by limtengyong

Hi, sorry for it.

When you get “Engine failed to start” issue, please close Wise Anti Malware main window, open Windows Task Manager, click Services tab, find WiseAntiMalwareService, right click on it and select Restart. Then open Wise Anti Malware to check.

Or, you can try to uninstall current files and reboot system, then reinstall wise anti malware.

If above operation doesn't work, please open Wise Anti Malware folder, send svr.log to us.
C:\Program Files\Wise\Wise Anti Malware\svr.log

68 days ago
replied the topic Hidden folders hidden created by kalash

HI,
As I know wise folder hider cannot hide itself.
You can try to reinstall wise folder hider.

87 days ago
replied the topic Computer format problem created by Moonchulhwan

Hi,
If you have format the drive which stored hidden files, even you reinstall wise folder hider you cannot find these hidden files.
You can download wise folder hider v1.33 to try
http://www.wisecleaner.com/soft/oldwfh/WFHSetup1.33.exe

91 days ago
replied the topic My mobile pc has got a bug, want to get rid of it fast. created by salkojorma1000

Hi,
Please make a screenshot of the "skipped" issue and send it to us.

108 days ago
replied the topic Wise registry cleaner error created by danielebonaa

@danielebonaa which version do you use? How did it happen? Just open wise registry cleaner and then you got this error, or after clicked some button?

117 days ago
replied the topic Installing INTel wireless LAN Driver created by lisameister

Hi,

Maybe Wise Driver Care recommends a incorrect driver, please help us to fix this issue.
Refer this page, and send your Intel wireless LAN Driver ID to us.
Thanks.

http://forum.wisecleaner.com/index.php?/topic/13339-faqs-of-wise-driver-care/?p=29957

119 days ago
>> More answers replied by WiseCleaner_admin
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