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Questions recently asked by WiseCleaner_admin

Wise Folder Hider 4 Giveaway
1081 days ago, last commented by AAA1992
6
Wise Folder Hider Pro Giveaway Event
1349 days ago, last commented by hollis
1
Wise Care 365 Pro Giveaway Event
1371 days ago, last commented by braz68
58
What is your favorite section of Euask?5
1431 days ago, last commented by abdelrahman
13
Feedback about Windows 10 & WiseCleaner Products incompatible.
1521 days ago, last commented by harpo01
4
Any suggestions of changing a new title for Euask?REWARD $10
1587 days ago, last commented by abusnich
58
OneDrive, Dropbox, Google Drive, Box and iCloud, which is your favorite?5
1628 days ago, last commented by 26011995
17
Would you like to teach or learn a foreign language? Which one?
1623 days ago, last commented by River
22
Do you know how to downgrade from Windows 10 to an older versionREWARD $4
1634 days ago, last commented by milmil
13
Intel(R) Ethernet Connection I218-LM√ answered
1923 days ago
7
Windows Update Error Code 80072F78, 80090305, or 8009033F√ answered
1942 days ago
6
Windows Update Error Code 80004002√ answered
1942 days ago
6
Windows Update Error Code 80246007√ answered
1942 days ago
8
Windows Update Error Code 80070003√ answered
1942 days ago
3
Windows Update Error Code 80070002√ answered
1942 days ago, last commented by katappapande
4
Windows Update Error Code 8024200D√ answered
1942 days ago
4
Windows Update Error Code 800B0100√ answered
1942 days ago, last commented by ScarXL
3
Windows Update Error Code 80070005√ answered
1942 days ago, last commented by nvsoftwares
3

Answers recently replied by WiseCleaner_admin

replied the topic Rewards not payed created by maren

Hi,
Start from you submit a request, we will check your account and send the rewards during 14 working days.
Thanks for your understanding.

171 days ago
replied the topic Meine Maus laggt und mein PC ist langsam created by RS2412

Hello,
If the problem is that your PC boot up speed is slow, you can try to disable startup programs and services, uninstall useless programs.
Read more details from this page: https://www.wisecleaner.com/how-to/56-how-to-fix-windows-10-slow-boot-up-issue-after-the-upgrade.html

215 days ago
replied the topic Wc365 not loading created by mahpro

Hi,
A few security software may block Wise Care 365, please check your software.
Or, try to reinstall Wise Care 365.

263 days ago
replied the topic Login problem of wise cleaner created by Saumya0819

Only Wise Folder Hider need a login password. If you forgot the password, please refer this page:
https://www.wisecleaner.com/how-to-get-wise-folder-hider-password-back.html

312 days ago
replied the topic I have a problem with the withdrawal created by Aguru

@Aguru
Sorry for late.
We have sent it, please check your PayPal account.

396 days ago
replied the topic Avira considering Wise cleaner products as Suspicious created by arkazmi123

Please give us a screenshot of it.
Thanks

499 days ago
replied the topic Wise Registry Cleaner 9 created by Luca_Balboni

Wise registry cleaner only has icon mode.

505 days ago
replied the topic How to contact Euask support? created by CoolCat

What is your problem?

506 days ago
replied the topic Trouve plus ma clés created by stephanebooby

Please send your problem to support@wisecleaner.com

514 days ago
replied the topic Registration???????? created by tcrw2

Which product?

517 days ago
replied the topic What was that ? Just I login. created by chubuf4

Thanks for your feedback.
Don't worry about it, we will fix it soon.

544 days ago
replied the topic Protect my passwords from wise created by johndouglas

1, If you don't know the meaning of Cache, cookies and so on, just use default settings, do not change the status.
If you tick a item means you want to remove/clean it.
Do not tick "Saved Password" and "Cookies" unless you real want to clean it.
2, Wise Registry Cleaner cannot affect browser saved passwords, but I recommend you just use default settings.
3, Registered user means Paid user, both wise registry cleaner and wise care 365 have Pro version.

555 days ago
replied the topic Protect my passwords from wise created by johndouglas

Any of wisecleaner product won't clean browser password automatically unless you choose it.
Privacy Eraser just remove browsing history (recent opened files, images, and so on). and it is only for registered user.
In Common Cleaner, browser saved password is unchecked by default.

556 days ago
replied the topic My protection i got is not created by josekinta

Please tell us more details about your problem.
Which product? What is the error message?

556 days ago
replied the topic Wise Care Anti Malware Exclusion List Not Working created by njrich

@njrich Which version did you use? I did some tests using v2.15, it work ed well. If I restore a file from quarantine list, wise anti malware add it to trust list automatically, and don't alarm it again.
If you can, please send me the file that wise anti malware always detect it as threat even though you added it in trust list.

558 days ago
replied the topic Wise Care Anti Malware Exclusion List Not Working created by njrich

Can you tell me the name of the program? we need to test it.
Thanks.

559 days ago
replied the topic Software Paths Not Cleaned with Wise Registry created by learningmore

Click a item you want to check, it will display more details.
By the way, wise registry cleaner can auto backup registry before you fix them.

563 days ago
replied the topic Software Paths Not Cleaned with Wise Registry created by learningmore

Please make sure these 181 items have been selected before you click Fix button.

564 days ago
replied the topic Giveaway setup not working created by alidarkstone

@alidarkstone
1, Giveaway website will rebuild the installation file, you need to install it on available date, else you cannot run the installation file any more.
2, As you see in PCProfessionale.html, it is end.

566 days ago
replied the topic Starting the Engine of Wise Anti-Malware created by tavi_i_tonica

Please send C:\Program Files\Wise\Wise Anti Malware\svr.log to us

569 days ago
>> More answers replied by WiseCleaner_admin
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