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Virtualization issue Windows 10 Insider build. Reward $1
Created by cmickler, 6 days ago, 129 views

I am using a Dell Inspirion 15-3552 with Windows 10 Skip Ahead builds and since the previous update to the one I have now (build 17618) when I have Virtualization enabled in UEFI settings my mouse cursor fails to appear after the Lock Screen and the wireless mouse I have connected is completely disabled. Everything works as it should if Virtualization is disabled but then my computer runs noticeably slower than with Virtualization enabled
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CoolCat5 days ago


Install Windows updates

Reinstall Hyper-v Integration Services

Update USB controller drivers

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ha145 days ago


How to Turn On or Off Fast Startup in Windows 10
Turn off Fast Startup in Windows 10

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cmickler5 days ago

Thanks for the response. I already have the latest Windows 10 Insider build and have updated all drivers. I don't have Hyper-V Integration Services available as I have Windows 10 Home edition which isn't compatible with Hyper-V Services. What happened was that I received an update for the CPU and Video Processor from Intel and after that the cursor and mouse stopped working. I can't remove that particular update but when I disable Virtualization the mouse works again. I have contacted Dell, Intel and Microsoft about the issue to no avail. I haven't been able to find any answers anywhere to this particular issue. I'll keep trying though, perhaps there's an answer somewhere.

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CoolCat5 days ago


Have you tried to rollback CPU and video drivers from the device manager?

Perform a System Restore, maybe it'll help.

I haven't found more information about this problem either, seems it's an incomplete update or a bug. Anyway the only advice I can give is to disable Virtualization for now and wait while developers fix it.

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