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Scan time excessive 5
Created by gstraneva, 338 days ago, 469 views

It's been 6 hours now and the wise care Z365 pro is still scanning
Can't do anything
Can't stop it
Just sits and scans with no end in sight
Starting to question the programs value
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1

ha14338 days ago

@gstraneva

download an older version and see if it will solve the problem
if not contact support
http://www.wisecleaner.com/feedback.html
with a screenshot of scan


  • downvote

2

gstraneva338 days ago

Download an older version?
Purchased and downloaded latest and greatest today!
Not happy at all with product
Does not work as expected
How would I download a earlier version?

Wasted my entire workday with this!

  • downvote

3

srb25k337 days ago

you can download old version from here : http://filehippo.com/download_wise_care_365_free/


I recommed that first Force stop the application from task manager :
alt+ctrl+del :- It will open your task manager and select the program and then click on END TASK . This will end the Program .

Now again open it and try to scan now . Maybe it will solve your problem . If not try older version .

Even if both thing fails then contact the customer support at http://www.wisecleaner.com/feedback.html
with a screenshot of scan

  • downvote

4

Ravindra_2273 days ago

uninstall wise care and reinstall set up and scan problem will be solve.

  • downvote
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