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Dell laptop won't shutdown Reward $1
Created by joan1985, 161 days ago, 750 views

Dell laptop won't shutdown after Windows 10 upgrade.
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1

ha14161 days ago

@joan1985

How to Resolve Post-Windows 10 Upgrade Issues on HP Laptops - Sleep/Shutdown, TouchPad, Wi-Fi
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/How-to-Resolve-Post-Windows-10-Upgrade-Issues-on-HP-Laptops/td-p/5209825

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2

a454545161 days ago

step 1 Go to" control Panel-">>power option".
2- click on "Choose what the power button does".

3-click on " Change settings that are currently unavailable ".

4-Remove tick box Turn on fast start up

and click on save change.

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3

aniawa157 days ago

@joan1985
Go ahead and pop in your USB. Run a virus checker on it. Then try to format it using File Explorer. I had a format problem with a used USB I had and found a virus on the USB.

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4

koroleva157 days ago

Hi, I had the exact same problem
Just update the firmware from Dell support assistant app or from Dell's website. Update "Application for Intel Haswell ME FW v9.5.55.1948 update" for Windows 10 and problem solved.
Also, make sure you update win 10 to the last version because the very first isn't stable enough.

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