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I need help urgent Reward $2
Created by saous, 459 days ago, 601 views

My laptop gives me this message on bleu screen
Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you ...

any help please
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√ Best Answer

1

chakramed459 days ago

@saous
ok try to login in safe mode and uninstall that wifi card driver you have installed also try to insla only drivers whql certified

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2

yanka457459 days ago

photo?????????????

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3

chakramed459 days ago

@saous
Hi this error come whene you try to upgrade from windows 8 to windows 10

here is how to fix it :

xx> Perform a clean boot

1 - Click on Win key + S and type msconfig in the search bar.
2- Select System Configuration from the search results and click on Services tab.
3- Place a tick on Microsoft Services box and then select Disable all.
4- After that, click Ctrl + Alt + Delete to Open Task Manager.
5- Open Startup and disable all programs that are set to boot along with Windows system automatically.
6- Once done, restart your PC .

Once you get rid of DRIVER_IRQL_Not_Less_Or_Equal BSOD, you should install a PC optimization tool, such as wise 365 in order to prevent such and similar bugs in the future .

Regards,

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4

saous459 days ago

@yanka457
i can't take screen shoot when it give me error screen

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5

saous459 days ago

@chakramed
this error comes whene i installed new driver for my new wifi card , but i will try it
thnx

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6

saous459 days ago

@chakramed
thank you that helped actually after i uninstalled the driver software the laptop rebooted normally .

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7

chakramed273 days ago

@saous
your are welcom

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