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Mozilla always not responding Reward $2
Created by Brian_wijaya2010, 592 days ago, 1709 views

How to cope with not responding to the mozilla browser?
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1

Aravi592 days ago

Hi @Brian_wijaya2010

1) Some times plugin causes problem. Kindly reset browser.

Visit the below link and click reset button from firefox.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?redirectlocale=en-US&redirectslug=reset-firefox-easily-fix-most-problems

2) After update sometimes this problem is common. So sometime it will require to manually reinstall the browser.

Regards,

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2

yogisugandi25592 days ago

move to google crome

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3

dglyman592 days ago

I've had this problem with defective scripts and for me the best solution was to simply shutdown the browser and then restart it. Sometimes it was necessary to exit the offending website. I have my browser set to return to whatever I was doing, so I don't risk losing anything this way.

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4

ha14592 days ago

@Brian

if you reinstall it and still the same problem (maybe ram problem?...)
Firefox hangs or is not responding - How to fix
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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5

khaledmus590 days ago

hi sir, try these two links it might help you allah 's willing :

https://support.mozilla.org/ar/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/ar/questions/1086151

Regards,

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6

jeetkml587 days ago

Mozilla isn't good choice on Windows, but it's works fine only on Linux. Chrome is good for Windows. And Mozilla is same on Linux

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7

Lifeforce580 days ago

My best suggestion would be to reset or reinstall the browser. It seems you could have a broken plugin or corrupt file. Best of luck to you!

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8

ckoch580 days ago

have had problems with both chrome and firefox. I had to reinstall chrome once never did figure out how to fix Mozilla it used to have a really bad flash problem now it just freezes. Mozilla made it hard for me to add flash so I switched to chrome in order to use flash. Go figure it was after they did that that the freezing started. They really need to get it together I don't think its your plugins I tried fixing all that you need to abandon them.

If you are really sick of Mozilla as others have said you can try chrome I have the latest version of explorer which seems to be a Mozilla knock off by
Microsoft which runs pretty nicely. you can opera, and a lot of people talk about the tor browser which I also downloaded.

I have slim browser with works off of microsofts browsers that runs ok on my computer now it was bad on my old computer. If you have a lot of stuff on your hard drive no browser is going to run perfectly but try some of the alternatives out there as there is no limit how many browsers you can have if you have the space. You'll find one that will do well. Sometimes you just have to improvise. Like I said on another thread you live with the problems if you can't beat em sometimes you can ignore them. Often they fix themselves with updates and you can back later and say to yourself....oh look at that firefox works now lol. THese computers! Wow its nuts sometimes.

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9

Halk579 days ago

fcsedcc fdfcsxc sdccsccs cxc cscs

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10

Wonder579 days ago

You have plugins and add-ons problem,you will have to manually uninstall and reinstall the application since if you do it automatically you would still meet the same problem and if it still doesn't work just go this link https://support.mozilla.org/ar/kb/firefox-hangs-or-not-responding.It would surely work if you follow what is there

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11

Wonder579 days ago

Firefox hangs or is not responding - How to fix

When Firefox hangs, it stops responding to your clicks and keystrokes and doesn't seem to be doing anything. Also, a "(Not Responding)" label is displayed in the title bar and the mouse cursor becomes a spinning wheel when it's over the Firefox window. This article gives you solutions to Firefox hangs depending on when they happen.

If Firefox uses a lot of computer resources, see the solutions proposed in Firefox uses too many CPU resources - How to fix and Firefox uses too much memory (RAM) - How to fix.
If you get a "Warning: Unresponsive script" prompt, see Warning Unresponsive script - What it means and how to fix it.
If Firefox closes unexpectedly, see Firefox crashes - Troubleshoot, prevent and get help fixing crashes.

To resolve hanging problems not specifically mentioned in this article, or if the suggested solutions do not solve the problem, see Troubleshoot and diagnose Firefox problems.
Note:

The Refresh Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Consider using it before going through a lengthy troubleshooting process.
Note: If you send performance data, Mozilla will gather data including hangs for your Firefox, which will help making Firefox better for future versions.
Table of Contents

Firefox hangs at random times
Create a new places database
Turn off hardware acceleration
Troubleshoot your plugins
Delete duplicated Session Restore files
Change the PAC implementation
Firefox hangs while playing Flash videos
Firefox hangs after using it for a long time
Update Firefox
Restart Firefox
Firefox hangs while loading the first window
Speed up Session Restore
Firefox hangs when downloading files or saving images
Clear download history
Choose a different download folder
Firefox hangs when you quit it
Close Firefox completely
Troubleshoot your extensions
Update or disable the Java plugin
Troubleshoot your Internet security software
Firefox hangs when Windows resumes from hibernation on Thinkpad

Firefox hangs at random times

If Firefox seems to hang randomly and not after a specific action (for example, downloading a file or quitting Firefox), try the solutions in this section.
Create a new places database

If hangs are periodic, it may be caused by a corrupted places database.
Information: The "places" files store the annotations, bookmarks, favorite icons, input history, keywords, and browsing history (a record of visited pages).

To create a new places database, do the following:
Warning: This will clear your browsing history and remove bookmarks of the day.

Open your profile folder:

Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. The Troubleshooting Information tab will open.
Under the Application Basics section, click on Show Folder. A window with your profile files will open.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

Click the menu button New Fx Menu and then click Exit Close 29 .
Wait until Firefox has completely quit.
In the Firefox profile folder, find and rename the files places.sqlite to places.sqlite.old and places.sqlite-journal to places.sqlite-journal.old (if it exists).
To rename a file, right-click on it and select rename from the menu. Then add .old to the end of its name.
Finally, reopen Firefox.
When Firefox reopens it will create a new places database. Your browsing history will be lost but Firefox will automatically import your bookmarks from the most recent backup file.

Turn off hardware acceleration

With some graphics card and graphics driver setups, Firefox may hang when using hardware acceleration. You can try turning off hardware acceleration to see if it fixes the problem.

Click the menu button New Fx Menu and choose Options.
Select the Advanced panel and the General tab.
Uncheck Use hardware acceleration when available.

Click the menu button New Fx Menu and then click Exit Close 29 .
Start Firefox the way you normally do.

If the problem is no longer happening, then hardware acceleration was likely the cause. You can try updating your graphics drivers to see if that fixes it or simply run without hardware acceleration.
Troubleshoot your plugins

Sites that use plugins such as Java, Adobe Reader, or Flash can cause Firefox to hang. For information on troubleshooting plugins and on determining whether a plugin is causing your problem, see the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article.
Delete duplicated Session Restore files

Firefox may be slow to respond or hang if multiple copies of its Session Restore file have been created:

Open your profile folder:

Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. The Troubleshooting Information tab will open.
Under the Application Basics section, click on Show Folder. A window with your profile files will open.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

Click the menu button New Fx Menu and then click Exit Close 29 .
Locate and delete the sessionstore.js file and any copies, such as sessionstore-1.js, sessionstore-2.js.

Change the PAC implementation

If you're using a proxy auto-config file (PAC), Firefox may hang when you attempt to load sites that don't exist or that you haven't opened recently. To determine if you use an automatic proxy configuration file:

Click the menu button New Fx Menu and choose Options.
Select the Advanced panel.
Select the Network tab.
Click Settings…. The Connection Settings dialog appears.
If Automatic proxy configuration URL is selected, you are using an automatic proxy configuration file. Do not disable this setting, which will prevent you from accessing the Internet. Instead, provide this workaround to your network administrator.
Click Cancel.

Firefox hangs while playing Flash videos

See Playing Flash videos makes Firefox hang.
Firefox hangs after using it for a long time
Update Firefox

The latest Firefox versions includes improvements in memory usage, especially during long sessions. Update Firefox to the latest version.
Restart Firefox

Firefox may hang if left open for long periods of time. To fix the issue, restart Firefox.

If you regularly leave Firefox open so that you return to where you left off, you may want to use Firefox's Session Restore feature. For more information, see Configuring session restore.
Firefox hangs while loading the first window
Speed up Session Restore

If you have many tabs to restore, Firefox may hang while loading those sites. Make sure that Don't load tabs until selected is checked in your Tabs settings so that only the last selected tab is loaded at startup.

Click the menu button New Fx Menu and choose Options.
Select the General panel.
Make sure that Don't load tabs until selected is checked.

Firefox hangs when downloading files or saving images

If Firefox hangs when you attempt to download a file or save an image, try these solutions:
Clear download history

Firefox may hang when downloading files if your download history has grown too large. To clear the download history:

Click the Downloads button fx20 download icon and then click Show All Downloads. The Library window will open.
Click Clear Downloads to delete the download history.
Download some sample files to see if the hanging has stopped.

Choose a different download folder

Firefox may hang if the last download folder location (e.g. a shared volume or USB drive) is no longer available. To fix this:

Click the menu button New Fx Menu and choose Options.
Select the General panel.
In the Downloads pane, select Save files to and click the Browse button.
In the Browse For Folder window, choose a new folder location.

Close the about:preferences page. Any changes you've made will automatically be saved.

See if you are now able to download files or save images. If this works, you can go back to your Firefox settings, if you wish, and select Always ask me where to save my files.
Firefox hangs when you quit it

Sometimes when you close Firefox, it may stop responding and remain in memory, even though no Firefox windows are open. This can prevent Firefox from working properly the next time you open it or you may see a "Close Firefox" dialog box with an error message, Firefox is already running, but is not responding. You must then end all Firefox processes or restart the computer before you can reopen Firefox (see "Firefox is already running but is not responding" error message - How to fix it for other causes and solutions).
Close Firefox completely

Click the menu button New Fx Menu and then click Exit Close 29 .
Close any remaining dialog boxes or secondary windows such as the Downloads window.


If Firefox processes that remain in memory at exit are a recurring problem, try the following solutions.
Troubleshoot your extensions

A problematic extension can cause the problem, which can be resolved by disabling or uninstalling the extension. For information on diagnosing and fixing problems caused by faulty extensions, see the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article.
Update or disable the Java plugin

Sometimes Java applets can cause the Firefox process to persist after exit. Try updating Java to the latest version by going to Mozilla's plugin check page or, if you don't need the Java plugin, you can disable it from the Plugins panel of the Firefox Add-ons Manager. For more information, see Use the Java plugin to view interactive content on websites.
Troubleshoot your Internet security software

Interactions between certain Internet security software (firewall, anti-virus software) is reported to cause hangs on some systems. You can try to configure your firewall to see if it helps the hang go away.
Firefox hangs when Windows resumes from hibernation on Thinkpad

When resuming Windows from hibernation and Firefox hangs for several minutes it might be due to an issue of the pre-installed "ThinkVantage Technologies Power Manager 6". One option to solve this is to uninstall the software. Another option is to check for a later version of the software on the Lenovo support website and see if that fixes the problem. See Bug 1106202 for more details.




Based on information from Firefox hangs (mozillaZine KB)


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