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Restore iPhone 6+ from iCloud problem Reward $1
Created by cptriple, 848 days ago, 971 views

I am trying to restore my iPhone from an iCloud backup but the email address listed is no longer in use. How do I change this so I can complete my restore?
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√ Best Answer


chakramed847 days ago

Hi @ ,

Go to, click Manage my Apple ID and sign in with your current iCloud ID.

Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.

Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID.

Then go to Settings > iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).

Next, go back to and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings > iCloud and sign in with your current iCloud ID and password.


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cptriple847 days ago

Hi chakramed,

Thanks for your reply. When I change my apple id email address to my old one it tells me this apple id is already in the system and does not allow me to continue. Would there be some sort of work-around for this?


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DavidT846 days ago


Unfortunately, you can't. When you register an apple ID if u wanna change it You need to go to an apple store and provide your data to them in order to restore it.

P.S. if that phone used to be of someone else, then you gonna need them too. If they can't or don't want to, for any reason ( ^_^ ) then you just put that in the closet and wait, easy jailbreak isn't aviable yet. You might need to open the phone, but if you make an oopsie, it's over :P

Regards, and be careful ;)

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