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ha14152 days ago

@abiodun


check if your phone is connected as storage???
Plug the device into your computer, pull down the notification shade, and select the “USB” option.

Step 1. Go to Start> Control Panel.
Step 2. Click “System and Security”, then “System”.
Step 3. Click “Device Manager” on the left list.
Step 4. Locate and expand “Other devices” or “Portable devices” and find the driver. If there is a problem with the driver, it should be labelled with a yellow exclamation mark.
Step 5. Right click on the driver and choose “Update Driver Software…”.
Step 6. Successively choose “Browse my computer for driver software”> “Let me pick a list of device drivers on my computer”, then hit “MTP USB Device” and click Next. Once the driver is updated, connect your device again.

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2

chakramed152 days ago

@abiodun
whats is you phone mark ? Samsung ,huawei .... etc ? to give you exactly the instructions to follow .

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3

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5

Morissette144 days ago

may be you should check your cable or your laptop and your phone is not suitable
https://friv2020.io/

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6

Johnd5081 days ago

check if your cable is properly connected to the laptop

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