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Laptop keeps shutting down Reward $1
Created by jonditi, 71 days ago, 313 views

I have a dell laptop that keeps shutting down.
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1

ha1471 days ago

@jonditi

run System Diagnostics
https://www.dell.com/support/home/en/us/frbsdt1/quicktest?dgc=SM&cid=60903&lid=743398094&linkId=32584939
https://www.dell.com/support/article/us/en/04/sln114988/dell-diagnostic-tools-to-diagnose-and-fix-hardware-problems-on-your-dell-pc-tablet-or-servers?lang=en

Go to Control Panel, Power Options, and change the setting
check if hybernate is enabled! if yes disable

1) Disconnect any external peripherals.
2)Remove the Battery from the Battery compartment
3) Press and hold the power button for 20 seconds.
3) Reconnect the power supply and battery

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2

Abrienne69 days ago

@ha14
Is this applicable only of dell laptops??

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3

ha1469 days ago

@Abrienne

well only run System Diagnostics of dell is for dell laptops, the other two not only dell

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